Hotel Operations cast members ensure guests have a memorable stay at world-class resorts by providing an expedient check-in process, clean and well-maintained guest rooms, or assistance with transporting luggage.
Responsibilities :
Overall cleaning of Guest rooms, including stripping and making beds, vacuuming and dusting and replenishing items such as linens, amenities and various supplies. Interact with Guests daily, responding in a timely manner to their requests, assisting with directions and sharing information.
Basic Qualifications : Full-time availability is required. Roster will be scheduled according to operation needs, including weekends, holidays, and evenings. Must be at least 18 years of age. Proficiency in either English, Cantonese, or Mandarin. Willing to work at various locations within the resort, including outdoor areas. Comfortable with standing for long periods and lifting heavy items when needed. Good guest service mindset, independent and a team player with good communication skills. Able to work in a fast-paced environment and multitasking. Able to clean up hotel rooms independently.
Preferred Qualifications: Previous housekeeping experience. Qualification with relevant housekeeping training course will be an advantage.
Additional Information : SCHEDULE AVAILABILITY Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company - typically 5 to 6 working days per week including shifts on Saturdays, Sundays and Public Holidays.
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