This role will focus on enhancing employee skills, fostering a culture of continuous learning, and aligning talent development strategies with organizational goals using a variety of delivery methods (in-person, digital platforms, gamification apps, one to one/many, etc.). Key Responsibilities
Develop comprehensive training programs tailored for aspiring Store Managers, focusing on leadership, customer service excellence, and operational efficiency. Collaborate with senior management to ensure alignment of training initiatives with business objectives. Facilitate training sessions and workshops using innovative teaching methods to engage participants. Provide coaching and mentoring to employees and managers to foster professional growth and development. Evaluate the effectiveness of training programs and make necessary adjustments based on feedback and performance metrics. Perform ad hoc tasks as assigned. Requirements
Bachelor's Degree holder from any disciplines. At least 3-5 years of experience in the retail industry, with a proven track record of enhancing team performance. Energetic, positive, and adaptable, with a passion for fostering a collaborative learning environment. Highly developed interpersonal communication and presentation skills. Ability to structure and deliver the full training cycle including in-person activities, Zoom trainings, e-learnings, and other digital tools. Jewelry knowledge is a plus. Good command of Cantonese, Mandarin, and English. Candidate with more experience will be considered as Manager. We offer excellent career opportunities, an attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking "Apply Now" with a full resume stating the latest and expected salary. All information collected will be used for talent acquisition purposes only.
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