Sr. Support Manager, Market Connectivity, IT Position Description As part of the Global Market Connectivity team, this role is responsible for supporting Exchange Connectivity systems for various exchanges and servicing Market Data applications. He/she will also be working closely with Application support teams in CLSA Pune, New York, London, and Sydney. Key Areas of Responsibilities Early morning exchange connectivity checks, and other shifts to support Asia exchanges when needed Support Daily Trading operations for various trading desks of High Touch & Low Touch cash Equities and F&O desk Manage Credit Risk System Execute exchange driven mandatory upgrades Rollout software upgrades and work with infra teams to set up connectivity between various exchanges and external brokers. Participate in weekend exchange connectivity tests, including exchanges driven and internal driven activities. Requirements Degree holder in Computer Science, Information Technology/Engineering or related studies Minimum of 10 years proficiency, support and good experience in Market Connectivity applications and exchange gateways Hands-on experience in supporting Market Data applications like Reuters, Bloomberg Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment Good knowledge of exchange rules of major Asian markets like (Hong Kong, China CONNECT, Japan, KR, SG, TW, AU, IN, ID) Good exposure in Trading Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc. Good exposure in Credit Risk Management Systems Good exposure in Change & Incident Management tools like ServiceNOW Must be self-starter and be able to work independently Willing to undertake other Trade Support functions Ready to work in Trading floor (high pressure environment) Excellent communications skills and the ability to interact with Vendors and Traders Technology skills: Knowledge in Networking, Firewall, NAT, Multicast, Unicast, etc. Knowledge in ORACLE (user level), SQL, Store Procedures. Knowledge in Unix/Linux, Shell scripting, Perl. Basic Knowledge in FIX and other Major exchange Protocols.
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