Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office. We are currently seeking a high calibre professional to join our team as an
Assistant Manager - Fraud Management. Principal Responsibilities Support in developing and implementing comprehensive fraud awareness campaign for both customer and staff education. Assist in developing and implementing fraud prevention content at multiple channels (e.g. social media posts, website). Support in locally deploy the globally defined processes and procedures that ensure the effective execution of fraud controls. Support to drive and execute the implementation of effective fraud mitigation strategies and controls for AMH WPB. Responsible to provide advice and guidance on the new fraud controls or adjustment of existing fraud controls. Responsible to provide fraud management advices to Line of Business including branch network, contact center, customer relation and other WPB units. Work closely with fraud investigation units and Line of Business and provide support where necessary. Identify new or enhanced requirements for fraud mitigation controls. Work closely with FCI and AMH colleagues that ensure their control activities deliver appropriate threat mitigation for fraud risks. Leverage external relationships with key public and private sector partners and peers in connection with fraud controls. Prepare MI to support management oversight and reporting in governance meetings.
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