Client Description IT service solutions provider / Client: Financial industry Job Description Responsibilities
Implementation and support of our client’s IT Infrastructure Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems Provide Level 1 – 3 support for incidents and problem resolution Interact with other team members and other teams to progress projects and incidents Lead a team of Engineers Job Requirements
University degree IT / Engineering or equivalent 4 - 8 years' relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall Experience working with Cisco Firewall/switches Experience with virtualisation software e.g. VMWare Experience in Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus Self-starter who is confident, action and results orientated Must be attentive to detail, proactive and have strong troubleshooting skills Technical, analytical, interpersonal and organisation skills required
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