IT Administrator
Hong Kong
YCYW Education Network 耀中耀華教育網絡 Yew Chung Yew Wah Education
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full time
Published on www.allthetopbananas.com 04 Mar 2025
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The Yew Chung Education Foundation (YCEF) is a registered non-profit association in Hong Kong, and the school sponsoring body of Yew Chung International School of Hong Kong (YCIS-Hong Kong) and the Yew Chung College of Early Childhood Education (YCCECE).
YCIS is the first homegrown and original international school in Hong Kong, and YCCECE is Hong Kong’s first specialist institute in early childhood education. With the two networks of schools, the Foundation creates a virtuous cycle of quality education in Hong Kong and beyond, beginning with the child in mind.
We are above all committed to equipping students with an inner moral compass, empowering them to take the helm and steer through human complexities with honesty, compassion, and confidence. We also strive to further contribute to society by nurturing passionate and innovative early childhood educators at the tertiary level, who can advocate and bring about improvement in the field, giving future generations a strong positive start.
With its sister institutions, YCEF is part of a network of international kindergartens, primary and secondary schools that provides quality education to over 10,000 students, spanning from infancy to tertiary, across 20 locations in Hong Kong, mainland China, Somerset in the UK, and Silicon Valley in the US.
For more info about YCEF, please visit our website at:
http://www.ycef.com/en/ . For more info about YCIS-Hong Kong, please visit our website at:
https://www.ycis-hk.com/en/. Job Description: We are looking for a highly organized and detail-oriented
IT Administrator
with strong
data management skills
to join our team. This role requires expertise in
procurement ,
inventory management , and
administrative support , as well as the ability to manage and analyze data effectively. Familiarity with
Microsoft Excel
will be a strong advantage, as this role involves working with large datasets and generating insights to support IT operations. Key Responsibilities: Procurement Management:
Handle the full procurement process, including sourcing, evaluating, and purchasing IT hardware, software, and services. Prepare, issue, and evaluate
contracts, tenders, and quotations , ensuring compliance with organizational policies and budgetary requirements. Utilize the
electronic purchase system
to process and track procurement activities efficiently. Build and maintain relationships with vendors to negotiate favorable terms and ensure timely delivery.
Stock Control and Asset Management:
Maintain and update IT inventory, including hardware, software, and consumables. Perform regular audits of stock to ensure accuracy and availability of critical equipment. Coordinate stock replenishment to avoid shortages and ensure operational continuity.
Data Management and Analysis:
Manage and organize IT-related data, including procurement records, inventory logs, and helpdesk performance data. Use
Microsoft Excel
and other tools to analyze data, generate reports, and identify trends. Provide actionable insights to improve procurement efficiency, optimize stock levels, and enhance IT operations.
Guideline and Documentation Preparation:
Develop and maintain procurement guidelines and workflows to improve operational efficiency. Document IT processes, including procurement procedures, asset management, and helpdesk ticket handling. Provide clear and structured guidelines to team members and stakeholders.
Helpdesk Hotline and Ticket Dispatching:
Serve as the first point of contact for IT-related inquiries via the helpdesk hotline. Log and categorize incoming IT support tickets in the ticketing system. Dispatch tickets to appropriate IT team members and monitor progress to ensure timely resolution. Communicate updates to end-users and provide basic IT support when needed.
General IT Operational Support:
Assist with onboarding and offboarding processes, including hardware provisioning and account setup. Collaborate with IT team members to ensure smooth coordination of departmental tasks and initiatives.
Requirements: Proven experience in IT administration, procurement, or a similar role. Strong knowledge of procurement processes, including managing contracts, tenders, and quotations. Familiarity with electronic purchase systems and inventory management tools. Excellent data management skills, with the ability to organize, analyze, and interpret complex datasets. Proficiency in Microsoft Excel or other data analytic tools, including functions, pivot tables, and data visualization tools. Experience in stock control, asset management, and inventory audits. Strong organizational skills and attention to detail. Effective communication skills, both written and verbal, to liaise with vendors and internal teams. Basic IT troubleshooting knowledge and familiarity with IT infrastructure are a plus. Ability to multitask, prioritize, and work in a fast-paced environment. How to Apply: Interested candidates please send your full resume and expected salary to resume@ycef.com. Information provided will be treated in strict confidence and only be used for recruitment purposes.
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http://www.ycef.com/en/ . For more info about YCIS-Hong Kong, please visit our website at:
https://www.ycis-hk.com/en/. Job Description: We are looking for a highly organized and detail-oriented
IT Administrator
with strong
data management skills
to join our team. This role requires expertise in
procurement ,
inventory management , and
administrative support , as well as the ability to manage and analyze data effectively. Familiarity with
Microsoft Excel
will be a strong advantage, as this role involves working with large datasets and generating insights to support IT operations. Key Responsibilities: Procurement Management:
Handle the full procurement process, including sourcing, evaluating, and purchasing IT hardware, software, and services. Prepare, issue, and evaluate
contracts, tenders, and quotations , ensuring compliance with organizational policies and budgetary requirements. Utilize the
electronic purchase system
to process and track procurement activities efficiently. Build and maintain relationships with vendors to negotiate favorable terms and ensure timely delivery.
Stock Control and Asset Management:
Maintain and update IT inventory, including hardware, software, and consumables. Perform regular audits of stock to ensure accuracy and availability of critical equipment. Coordinate stock replenishment to avoid shortages and ensure operational continuity.
Data Management and Analysis:
Manage and organize IT-related data, including procurement records, inventory logs, and helpdesk performance data. Use
Microsoft Excel
and other tools to analyze data, generate reports, and identify trends. Provide actionable insights to improve procurement efficiency, optimize stock levels, and enhance IT operations.
Guideline and Documentation Preparation:
Develop and maintain procurement guidelines and workflows to improve operational efficiency. Document IT processes, including procurement procedures, asset management, and helpdesk ticket handling. Provide clear and structured guidelines to team members and stakeholders.
Helpdesk Hotline and Ticket Dispatching:
Serve as the first point of contact for IT-related inquiries via the helpdesk hotline. Log and categorize incoming IT support tickets in the ticketing system. Dispatch tickets to appropriate IT team members and monitor progress to ensure timely resolution. Communicate updates to end-users and provide basic IT support when needed.
General IT Operational Support:
Assist with onboarding and offboarding processes, including hardware provisioning and account setup. Collaborate with IT team members to ensure smooth coordination of departmental tasks and initiatives.
Requirements: Proven experience in IT administration, procurement, or a similar role. Strong knowledge of procurement processes, including managing contracts, tenders, and quotations. Familiarity with electronic purchase systems and inventory management tools. Excellent data management skills, with the ability to organize, analyze, and interpret complex datasets. Proficiency in Microsoft Excel or other data analytic tools, including functions, pivot tables, and data visualization tools. Experience in stock control, asset management, and inventory audits. Strong organizational skills and attention to detail. Effective communication skills, both written and verbal, to liaise with vendors and internal teams. Basic IT troubleshooting knowledge and familiarity with IT infrastructure are a plus. Ability to multitask, prioritize, and work in a fast-paced environment. How to Apply: Interested candidates please send your full resume and expected salary to resume@ycef.com. Information provided will be treated in strict confidence and only be used for recruitment purposes.
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