Job Description - Student Services Officer (SOL) (25000I3) Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge. As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching. HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.
We are now looking for a suitable person to fill the following position in the
School of Open Learning : Student Services Officer (SOL) - ( 25000I3 ) Job
School/Unit
School/Unit : School of Open Learning Closing Date
Closing Date : 06/Apr/2025, 3:59:00 PM
Major Duties and Responsibilities The appointee will be responsible mainly for the following: Planning and implementing the provision of student learning support and activities, special projects and functions of the School; Preparing promotional and publicity materials of the School; Performing data processing and compilation of statistical reports and correspondence; Providing general administrative and clerical support to School operations; Supervising and providing frontline services on roster basis, and handling students’ and external parties’ enquiries; Coordinating and liaising with internal and external parties at various levels; and Performing any other duties as assigned. The appointee will be required to perform duties occasionally on weekday evenings, Saturdays and Sundays.
Candidates Candidates should possess the following qualifications, experience and competence: A recognised degree, preferably with some post-qualification working experience in student affairs and event support; High computer-literacy including Microsoft Word, Excel, PowerPoint, Chinese Word processing; Being self-motivated and detail-minded, and able to perform multi tasks and work under pressure; and A good team player with good organizational, interpersonal and communication skills in both written and spoken English and Cantonese, including Putonghua. Candidates may be invited to attend a written test. Terms and Conditions for Appointment An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.
To Apply Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System.
The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.
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