Responsibilities

• Understand the company’s business requirements and deliver effective technical solutions in the Point-of-Sales (POS) space and its ecosystems such as supply chain management and various digital payment enablement.
• Act as Level 2 application support subject matter expert to tackle system issues as well as facilitate business change requests
• Assist project manager in project activities including end-to-end system design, implementation, test and deployment
• Develop test plan and arrange tests to ensure that all the necessary testing such as unit, functional, performance, stress, acceptance test are well-covered
• Collaborate between internal teams and external vendors to attain system compatibilities
• Monitor and fine tune systems to meet service level and performance metrics
• Provide system training to team members and users of various Lines of Business
• Prepare and maintain system documentation, operation guides and training materials
• Implement and support Company and Corporate system controls and ensure systems meet compliance standard and security policies

Requirements

• Bachelor degree in Computer Science or equivalent is preferred
• 1 - 3 years of proven experience in implementation and support of IT systems
• Hands on experience in MS SQL database, Windows and Linux operating environments
• Experience in supporting Point of Sales system and Inventory Management Supply Chain Applications is an advantage
• Demonstrate knowledge of Retails or Food & Beverage businesses
• Experience in RFID technology is a bonus
• Quick learner with good analytical and troubleshooting skills and able to work under pressure
• Able to manage multiple tasks simultaneously and balance priorities
• Demonstrate as a good team player and can work on own initiative with good attention to details and timeline
• Strong communication and interpersonal skills
• Willing to liaise between multiple local and overseas work partners and business users
• Excellent command of written and spoken English and Chinese

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