Senior C&B and People Services Manager, Asia Pacific
Our client is a listed multinational retail group with a committed growth and transformational roadmap across the region. We are recruiting for a Senior C&B and People Services Manager to contribute to the organizational effectiveness through managing the regional C&B strategy and people services function in the region. Primary responsibilities will include regional compensation and benefits management, liaising with the HRIS manager to manage HR systems, and revamping and improving HR operations efficiency. We are looking for a pragmatic and agile HR professional with the ability to shape HR operation efficiency and drive C&B projects. Key Accountabilities: Compensation and Benefits Management
Design and review C&B programs to ensure the overall competitiveness of the Company’s packages in the marketplace. Formulate and review C&B policies including but not limited to pay band alignment, bonus, medical insurance, life insurance, dental services, physical check-up, staff purchase discount, MPF, annual leave, Employee Assistance Program, and establish operational administration procedures and efficiencies. Lead the HR operations team to manage day-to-day administration of all C&B programs. Liaise with external organizations, consultants, service providers, and insurance brokers to research benefit packages provided by competitors. Gain market information and ensure fair and competitive benefits packages. Provide advice and guidance to HR team members and line managers on the interpretation and application of C&B packages and programs. Design communication materials and information packs to enhance managers’ and staff understanding of the Company’s Compensation & Benefits philosophies, benefits packages, and reward policies and procedures. HR Operations and Data Management
Lead the HR operation team to introduce measures and control mechanisms to ensure the integrity and completeness of the data kept in the system. Improve the current workflow of data entry to increase data accuracy. Prepare the integration of IPL and SAP data to improve current operations efficiency. Partner with the HRIS manager to enhance the functionality and application of SAP. Work with the HRIS team to develop and enhance the HR Dashboard with all main HR KPIs and Analytics. Liaise with the payroll team in the Finance department to ensure the monthly payroll-related documents and approvals required are completed in a timely manner. Employment Contract Management
Oversee the production of all types of employment contracts, including permanent part-time, full-time, and temporary part-time and full-time. Review the workflow with the TA team from time to time to ensure a smooth process and initiate changes to improve efficiency if needed. HR Policies and Processes
Formulate HR policies that uphold the Company’s values, culture, competitiveness, and comply with labor ordinances. Ensure all policies are well executed, documented, updated, and communicated to users. Evaluate HR processes and collaborate with other team members to streamline or revise the processes for work efficiency and effectiveness. Develop and execute internal communication plans to ensure HR policies, practices, and initiatives are well communicated to managers and staff. Oversee the visa application process for new hires from overseas and ensure the employment visa is obtained in a timely manner. Undertake ad hoc and special projects as required. Company Culture and Talent Development
Fully engage and live by the Company’s Vision, Values, and deliver our Customer Service Promise at all times. Build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department, and individual objectives. Fully participate in the Performance and Development Plan (“PDP”) process, developing knowledge and understanding of your team member strengths and development opportunities using PDP tools. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience). 7+ years proven experience in reward and HR operation management in a sizable company. Proven experience with HR systems; experience with SAP is a plus. Strong understanding of employment laws and regulations, HR policies principles, and implementation. Exceptional organizational skills, with the ability to prioritize and multitask. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Discretion and confidentiality in handling sensitive employee information. Proactive problem-solving skills and the ability to adapt to changing circumstances. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Human Resources, Management, and Strategy/Planning Industries
Retail, Consumer Services, and Hospitality
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