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IT Production / Hong Kong
IT Production Support Engineer
Hong Kong
Sanderson-iKas Hong Kong
Published on www.allthetopbananas.com
04 Mar 2025
Direct message the job poster from Sanderson-iKas Hong Kong
Our client is a world leading investment bank that is looking for a Trade Floor Production Support Analyst. The successful candidate will be part of the Hong Kong Trade floor support team and responsible for supporting Traders and Trading Systems for various exchanges. This includes both providing Level 1 and Level 2 support, so good technical skills in (Unix, SQL are required).
Responsibilities:
Provide L1 and L2 application production support to internal users for the trading and front-office systems
Troubleshoot and diagnose issues in the trading environment
Provide application support, enhancements, release management and troubleshooting assistance of in-house systems and third-party applications.
Follow up with L2 and L3 team on production issues and queries
Provide support for SQL and FIX Technologies for in house applications and client OMS integrations
Act as an interface between Traders and Back office, Compliance team.
Requirements:
Independent, with a willing to learn attitude.
Minimum 3 years proficiency, support and good experience in Trading System (OMS/EMS) applications like Fidessa, GL OMS, Bloomberg OMS or any other in-house OMS
Proficient use of scripting languages and preferably demonstrable competence in at least one dynamic programming language, e.g. Shell, Perl or Python
Good knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment
Front office application support experience
Experience with FIX certification/connectivity/setup and troubleshoot
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Investment Banking
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