Published on www.allthetopbananas.com 26 Jan 2025
Job Brief The Software Implementation Consultant
will partner with Tradebeyond Software retail clients' key business users and IT organizations to design, configure, test, and implement value-added business solutions built on the Tradebeyond platform. You will understand the digital goals of some of retail's biggest names, from the high level down to the minutiae, effectively and creatively translating these business goals into requirements that will be met by your roadmap of strategic consultancy and conversion optimization campaigns. You will deliver results and insights to demonstrate overarching value from customer investment. Working with our team of Associate Consultants, you will ensure customers achieve their agreed optimization goals, including increasing overall revenue, speed to market, and cost reduction, while providing guidance on their overall product development and supply chain strategy. You will leverage a range of analysis, testing, and optimization techniques to help achieve your customers' goals. In addition, you will drive demand for Tradebeyond Consultancy, identifying opportunities where additional support and guidance from the Tradebeyond Consulting team will be beneficial to client success, while maintaining strong relationships with client senior stakeholders and full awareness of their shifting priorities. Responsibilities Drive the key assigned initiative for the customer (1 or 2 customers for each PM) Create project timelines, manage implementation milestones, and ensure quality deliverables Manage the Project P&L and liaise with and support the Account Team Maintain value-oriented, business, and technical goals set forth by the customer Manage overall project organization to ensure requirements and project deliverable expectations are clearly communicated Partner with the development team to understand opportunities and limitations of solutions being implemented Effectively balance the needs of the customer, as well as the direction and the needs of the company Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems Meet Senior Management (C-Level) to share project feedback regularly. Requirements Degree holder in Business, Information System, Information Technology, or other related discipline Minimum 3 years project management experience on software solutions Excellent analytical and customer/user management skills, especially the ability to analyze business workflow and processes Excellent interpersonal and communication skills Self-motivated character with a can-do attitude and proven multi-tasking ability to meet critical deadlines Fluent in English or Mandarin Chinese presentation You will have an advantage if you have proven experience with project management tools (e.g. Confluence / JIRA) Familiarity with some or all of these technologies is a plus: SQL, JSON Holder of PMP or Scrum Master certification Retail/Consumer products experience (business or information technology) is a plus You will work in a flat and open team environment where your experience and expertise are valued. You will work in partnership with a leadership team who have profound domain knowledge in their functional areas and are keen to work with you to continuously make positive impacts for our customers and employees. Externally, you will be engaging with a client network on a global footprint. We offer competitive compensation in a dynamic, high-growth, and global environment. At TradeBeyond, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences. Interested parties, please apply together with your resume, stating current and expected salary, and send it via APPLY NOW. We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed.
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