DESCRIPTION: Amazon Web Services (AWS) has an immediate opening for an Infrastructure Delivery - Network Technician. We are currently expanding our Infrastructure Operations team in AWS and are looking for a highly-motivated Network Technician to join our growing team at data center site.
Mission of Infrastructure Delivery (ID) is to deliver network capacity on time. ID team collaborates with other Data Center and Networking teams to scale and prepare network infrastructure capacity. ID team members are responsible for installing and delivering our network equipment and related infrastructure.
ID Network Technician will work closely with both internal stakeholders and external vendors on network scaling and cabling project implementation. The ideal candidate should be autonomous, detail-oriented, possess strong written and verbal communication skills with experience in enterprise class network infrastructure.
This position will provide the opportunity to participate in and contribute to the delivery of next-generation networks in AWS data centers. You are expected to work with established and continuously-improving best practices, and to constantly think and act proactively. The desire and ability to work in an ambiguous and collaborative environment is essential for success.
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Implement projects according to assigned priorities Verify project requirements in terms of infrastructure capacity, materials, resources required and lead time Prepare scope of work and request for quote for bid analysis Manage vendor to implement cabling and hardware installation work Comply with change management policies and guidelines for project activities Build network devices and troubleshoot issues with engineers Assure project quality on deliverables for handoff to operations Update project progress, and escalate risks and blockers to stakeholders Adhere to safety and security standards for all tasks Keep updated with latest process and design changes Contribute to process improvement initiatives Support training and development in procedures and technical knowledge
BASIC QUALIFICATIONS: 1+ years of computer hardware troubleshooting and repair experience 1+ years of computer networking experience Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
PREFERRED QUALIFICATIONS: 1+ years of data center experience 1+ years of Linux operating systems experience Bachelor's degree in information technology, computer science or other related majors Certification in CCNA or JNCIA or higher level, also possess understanding of major Command Line Protocols and common Networking Protocols Experience working in a redundant data center and network architecture, or in installation, provisioning and migration of network hardware; preferably in troubleshooting for networking, routing and interconnectivity issues Experience in project implementation, ticketing and workflow management systems, dealing effectively with customers during problem resolution and operating efficiently under pressure, and possess knowledge of IT best practice framework and process improvement
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