Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG. Your contribution at AIG Provide secretarial functions to PCM Provision of accounting support Data input and filing System updating Respond to underwriter/customer enquiries and provide solutions and information within the standard service time Ensure accuracy and review procedures for continuous improvement Participate in daily administrative and coordination duties Responsible for policy issuance (need to handle around 1,000 policies per year) Cooperate with GZSS to meet the deadlines and expectations of services Other ad hoc assignments What we are looking for Higher diploma degree or above, with 2 years of experience in Call Centre/Customer Service/Sales Support preferred Passed IIQE Paper 1 & 2 would be an advantage Strong communication skills in English and Cantonese; ability to speak in Putonghua will be an advantage Excellent written communication in both English and Chinese PC literate and able to type quickly Able to work independently, as well as be a team player Detail-oriented with excellent time management, able to prioritize issues, support multiple tasks, and be responsive Self-motivated, eager to learn, responsible, and patient At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: OP - Operations AIG Insurance Hong Kong Limited
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