Customer Care/e-commerce Associate, Global Luxury Retail
Hong Kong
Projob21.com Ltd.
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full time
Published on www.allthetopbananas.com 16 Aug 2024
Customer Care/e-commerce Associate, Global Luxury Retail
Our Client
Representing one of the long-established luxury brands in searching for young talent to join the e-commerce and client services team
based in Shanghai. Job Duties
Deliver a high standard of customer services to VIP clients in GBA markets Provide timely & quality services to all incoming enquiries Resolve complaint cases tactfully to ensure customer satisfaction Conduct evaluation reviews periodically and prepare reports Participate in ad hoc projects upon request Requirements
University Graduate with relevant 3 years of +/- customer service experience earned from International luxury retail, Hotel, e-commerce, or other servicing industries. People-oriented, servicing driven, and proactive team player. Speaking fluent in English and Cantonese Strong interpersonal and communication skills
#J-18808-Ljbffr
Representing one of the long-established luxury brands in searching for young talent to join the e-commerce and client services team
based in Shanghai. Job Duties
Deliver a high standard of customer services to VIP clients in GBA markets Provide timely & quality services to all incoming enquiries Resolve complaint cases tactfully to ensure customer satisfaction Conduct evaluation reviews periodically and prepare reports Participate in ad hoc projects upon request Requirements
University Graduate with relevant 3 years of +/- customer service experience earned from International luxury retail, Hotel, e-commerce, or other servicing industries. People-oriented, servicing driven, and proactive team player. Speaking fluent in English and Cantonese Strong interpersonal and communication skills
#J-18808-Ljbffr
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