Direct message the job poster from The Adecco Group Our client is a global bank and they are looking for a Business Application Support & Analyst to join their team. Responsibilities The role involves a mix of production support and business analysis. Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system. Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirements. Conduct system Quality Assurance Testing and assist in User Acceptance Testing. Perform production deployment and system upgrades. Analyze business requirements and provide support & solutions. Assist in project rollout and communicate timelines to business stakeholders. Management and tracking of daily production problems and user requests. Experience Good command of English and Mandarin. Process automation with Python and Shell scripting. Experience in web-based applications, web analytics, and data security. Hands-on experience with SQL. Hands-on experience with Excel / VBA and Java. Hands-on experience with Linux and Windows OS. Exposure to system monitoring tools like Dynatrace and Geneos. Self-learner, diligent, dependable, and result-driven team player. Working experience in a fast-paced environment is an added advantage. Good communication and interpersonal skills. Excellent problem-solving skills. Education Degree in IT/Computer Science with 8+ years’ experience in software development and support. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
Banking, Investment Banking, and Financial Services
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