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Store Manager

Hong Kong
Confidential

Published on www.monsterindia.com 23 Sep 2024

Contact Person Niharika : +91-9643293970

Description

We are looking for an experienced Store Manager to oversee the daily operations of our retail store. The ideal candidate must have 2-10 years of experience in managing a retail store and must be able to lead a team to achieve sales targets and provide exceptional customer service.

Responsibilities
  • Manage and supervise the daily operations of the store
  • Ensure the store meets sales targets and profitability goals
  • Create and implement strategies to increase sales and improve customer experience
  • Train and develop staff to provide excellent customer service
  • Ensure compliance with company policies and procedures
  • Maintain inventory levels and control shrinkage
  • Manage the visual merchandising and product displays
  • Handle customer complaints and resolve issues in a timely and satisfactory manner
  • Conduct regular performance reviews and provide feedback to staff
  • Prepare and analyze sales reports to identify trends and opportunities for improvement

Skills and Qualifications
  • Bachelor's degree in Business Administration or related field
  • 2-10 years of experience in managing a retail store
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Proven track record of achieving sales targets and profitability goals
  • Ability to analyze sales reports and identify trends
  • Knowledge of inventory management and control
  • Familiarity with visual merchandising and product display techniques
  • Experience in training and developing staff
  • Knowledge of customer service best practices
  • Proficiency in using Microsoft Office and Point of Sale (POS) systems
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