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IT Support Specialist

Hong Kong
Plaza Premium Group

Published on www.allthetopbananas.com 06 Mar 2025

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Plaza Premium Group. Associate Director, Global Talent Acquisition at Plaza Premium Group specializing in niche talent acquisition.
Join our family today. Together, we'll make travel better. What you'll be doing Provide support services to ensure all computer systems are functioning properly such as file servers, POS terminals, CCTV, Internet connection, Synology, PA System, Wi-Fi, and VPN connection. Install, support and maintain IT related hardware and software. Support daily IT operation. Liaise and negotiate with vendors or suppliers on quotation for setup, implementation, repair, and maintenance of IT hardware & software. Maintain IT related contracts. Analyze computer / IT problems reported and recommend corrective, preventive and improvement measures. Maintain proper administration records of IT equipment inventory, software inventory, software licenses, network & other IT related information. Provide training, guidance, and support to end users. Perform any ad hoc IT duties as assigned. About you Diploma or above in Information Technology, Computer Science, or related disciplines. Minimum 2 years' relevant experience preferably gained from sizable firms or multinational companies. Solid experience in supporting Win10 or above, O365, AD. Solid experience in supporting Windows Server and Android Device. Familiar with Windows operation systems and office applications. Hands-on experience in TCP/IP Networking, Basic Firewall, VPN, WAN/LAN network security. Strong problem solving and communication skills. Good command of spoken and written English and Chinese; Mandarin is an advantage. Able to work independently and under pressure. Seniority level
Associate Employment type
Full-time Job function
Information Technology and Engineering Industries
Hotels and Motels and Food and Beverage Services
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