Technical Lead (Implementation) (Public Enterprise) Client Description Well-established public enterprise Job Description IT Infrastructure and Operation Services Department provides efficient IT services in service desk, IT equipment maintenance, systems and network operations. The Data Centre Operations Section manages all computer equipment installed in the two Data Centres to provide data centre base support to business users including betting systems, enterprise systems, development systems, and testing systems. Maintain high system availability in betting services, monitor system performance and ensure all application & infrastructure systems function properly. Liaise with vendors, project managers and partners on project implementation and system & network changes. Contribute to ongoing project implementation and production support. Lead and manage implementation team to ensure project and system implementations are efficient, and that team members are motivated and equipped to deliver high quality service to agreed standards. Fully understand and experience ITIL change process. Install or upgrade system software. Plan and implement system changes. Prepare operation procedural manual. Ensure quality of project and system implementation delivered. Self-motivated, responsible, mature, good problem-solving skills, able to work independently and under pressure. Job Requirements Bachelor degree in Information Technology, Computer Science, Engineering or related fields is a must; Master degree holder is an advantage. At least 6 years working experience in IT industry, with 3 years in team leading experience and 1 year working experience in project planning and system implementation. Strong leadership experience and managerial skills working with management team. Must have strong organizational skills, problem-solving abilities, multi-tasking capabilities, and excellent written and spoken communication skills. A sound knowledge of project management and relevant experience will be an advantage.
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