Senior Administrator, Member Services - Global Banking & Markets
Published on www.allthetopbananas.com 17 Mar 2025
Senior Administrator, Member Services. Principal Responsibilities Perform all administrative work including enrolment, contribution, termination and switching for Mandatory Provident Fund and Occupational Retirement Schemes Ordinance schemes. Prepare regular reports to clients, members and regulators. Liaise with internal / external clients including employers and external trustees to resolve client requests or enquiries. Assist to conduct system enhancement user acceptance tests. Ensure delivery of accurate and timely data inputs. Ensure compliance with legislation, trust deed, policy and procedures. Recommend revision to procedures due to system and legislative changes. Provide administrative support to the operation teams. Streamline processes to improve efficiency. Assist Officer/Manager to complete various ad-hoc projects as assigned and serve as cross support for other teams within Member Services as needed. Achieve Service Level Agreements.
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