HR & Administration Manager at Getz Healthcare Hong Kong Limited Responsibilities
Provide helpdesk support for hardware & software, computer installation & setup, Email setup & support for computer or mobile device, basic printer setup & support Provide first-tier networking support, equipment health check & setup, basic telephone system support Respond promptly to user requests and resolve issues via phone or in-person within the company Handle daily technical supports and maintenance, such as back up and network security Maintain local office infrastructure, including cabling, access control, surveillance, and audio-visual equipment Assist in IT internal project(s), maintenance according to Global IT teams’ direction Contact hardware vendors for equipment purchase, maintenance, and support Coordinate with Global IT teams to support project implementation and troubleshooting Complete related administrative paperwork and reports as necessary Maintain IT asset and software licensing inventory and IT knowledge base Requirements Higher diploma or above in Computer Science or a related field 3+ years of experience in helpdesk support, with expertise in troubleshooting office equipment and software and MNC work experience is highly preferred Good knowledge of computer networks and network device configuration, including desktop, Windows OS, O365, AD, VPN, firewall, conference solutions, etc Proactive and able to complete tasks assigned by the project team Positive, "can-do" attitude, self-starter with strong organisational skills Strong interpersonal and communication skills Proficiency in English and Chinese • 5-day work, Bank holidays + Birthday leave • MNC with competitive compensation package • Supportive and inclusive work environment, fostering teamwork and collaboration Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Hospitals and Health Care
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