Client Description
Job Description
IT Infrastructure Specialist Responsibilities
Provide Windows / VM administration and Tier-2 technical support
Responsible for system administration, system configuration, monitoring and backup
Apply system patches and perform regular maintenance and upgrades
Provide support on Windows / UNIX server administration
Perform diagnosis on system hardware and software problems
Maintain technical and reference documents
Providing Internal Support to group VDI Platform
Plan and manage implementation of network and different technologies projects by working closely with internal teams and external customers
Organize project schedule and resources with customers, engineers, vendors and third parties
Evaluate latest technologies and products
Perform Business and Market analysis and prepare presentation and proposal
Monitor project status, quality, material procurement and progress
Design and implementation of network infrastructure
Prepare and present project schedule to Senior Management
Provide user manuals and technical documents for the systems
Carry out system integration tests and user acceptance tests to ensure the stability in production stage
Perform system checking and implementation of programs for performance tuning, troubleshooting and maintenance
Night emergency call support may be required
Provide consultancy services covering project implementation, post-production support and day-to-day operations on Linux Platform for mission-critical systems
Console management, remote monitoring and support of the IT infrastructure – LAN/WAN, Servers/Network & Storage
Manage and execute the job scheduling process according to the pre-defined work schedule
Responsible for Incident Management, Change Management, Problem Management, escalation and cases follow up
Adhere to command center security policy
Job Requirements IT Infrastructure Specialist Requirements
Degree in Computer Science, Information Technology or related disciplines
A minimum of 2 years’ experience in Windows 2003 and 2012 server administration
Solid working experience in Windows AD and cluster administration
Knowledge of AIX, Linux, IBM Tivoli, IBM MQ, IBM TSM, Symantec Netbackup/Backup Exec is preferred
Knowledge of Networking and Firewall, Storage, SAN Switch, Load balance
A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
Good command of spoken and written English and Chinese
Additional Requirements
High diploma or above in Information Technology and related disciplines
1 to 3 years hands-on experience with Virtual Desktop Infrastructure support using Citrix XenApp, Xendesktop technologies
Solid work experience in virtualization technologies such as VMware VSphere suite and Citrix Xenserver
Good interpersonal, analytical and communication skills
Fresh Graduates will also be considered
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