Customer Services Officer (Airline Services)
Hong Kong
Asia Airfreight Terminal Co. Ltd.
Published on www.allthetopbananas.com 04 Jan 2025
Customer Services Officer (Airline Services)
About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading airlines, offering a comprehensive range of quality services, from physical cargo handling to documentation processing. Responsibilities Perform export flight shipment manifesting matters in accordance with airlines requirement. Ensure all flight data are created accurately. Conduct Dangerous Goods checking, acceptance and rejection (Training will be provided). Ensure the export document are conformed to airline requirement and company procedure. Ensure export shipment handling activities are carried out in accordance with airline requirements, company procedures, applicable regulations and service standards. Liaise with airline representatives on flight handling details and other special requirements. Qualifications Diploma holder with 2 years relevant experience; or F.5 with 4 years relevant experience. Good command of PC knowledge (e.g. MS Office) with fast and accurate typing. Independent, Co-operative, self-initiative and able to work under pressure. We offer the right incumbent attractive remuneration package including 5-day work week, 12 days annual leave, double pay, performance bonus, medical scheme, life insurance, travel allowance and education subsidy. Application Interested parties please feel free to contact us via WhatsApp
59732928 OR please click “Apply” to submit your application. To know more about AAT, please visit
http://www.aat.com.hk. Equal Opportunity Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We will not be responsible for any disclosure or the loss of personal data during transmission. All personal data collected will be used for recruitment only. Information of unsuccessful candidates will be destroyed after 3 months from the date of application. Seniority level
Associate Employment type
Full-time Job function
Supply Chain and Customer Service Industries
Transportation, Logistics, Supply Chain and Storage, Airlines and Aviation, and Freight and Package Transportation
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About the Company Asia Airfreight Terminal (AAT) is an air cargo terminal based at Hong Kong International Airport, Asia's premier passenger and cargo hub. Operating on a franchise awarded by the Airport Authority Hong Kong since 1998 with total investment of HKD 3 billion, AAT serves over 60 international leading airlines, offering a comprehensive range of quality services, from physical cargo handling to documentation processing. Responsibilities Perform export flight shipment manifesting matters in accordance with airlines requirement. Ensure all flight data are created accurately. Conduct Dangerous Goods checking, acceptance and rejection (Training will be provided). Ensure the export document are conformed to airline requirement and company procedure. Ensure export shipment handling activities are carried out in accordance with airline requirements, company procedures, applicable regulations and service standards. Liaise with airline representatives on flight handling details and other special requirements. Qualifications Diploma holder with 2 years relevant experience; or F.5 with 4 years relevant experience. Good command of PC knowledge (e.g. MS Office) with fast and accurate typing. Independent, Co-operative, self-initiative and able to work under pressure. We offer the right incumbent attractive remuneration package including 5-day work week, 12 days annual leave, double pay, performance bonus, medical scheme, life insurance, travel allowance and education subsidy. Application Interested parties please feel free to contact us via WhatsApp
59732928 OR please click “Apply” to submit your application. To know more about AAT, please visit
http://www.aat.com.hk. Equal Opportunity Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We will not be responsible for any disclosure or the loss of personal data during transmission. All personal data collected will be used for recruitment only. Information of unsuccessful candidates will be destroyed after 3 months from the date of application. Seniority level
Associate Employment type
Full-time Job function
Supply Chain and Customer Service Industries
Transportation, Logistics, Supply Chain and Storage, Airlines and Aviation, and Freight and Package Transportation
#J-18808-Ljbffr
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