Assistant Network Manager / Managed Service Network Engineer - CK Client Description Job Description Responsibilities
Responsible to manage the overall network infrastructure to our Managed Services customer Responsible for network infrastructure project implementation Manage and work with vendors to resolve network incidents and problems Function as consultant on network and security solutions to provide service delivery Develop guidelines/procedures to ensure the operation of network infrastructure meets SLA Implement, monitor, and maintain the LAN/WAN and Network Security Provides advice and guidance relating to their area of technical specialty Ensure that quality solutions are well tested, and delivered in line with customer’s IT policies, standards, and procedures Co-ordinate with Sales to presale various projects Job Requirements
Requirements
Bachelor degree in Computer Science or IT related discipline Min 5 years relevant working experience in IT infrastructure Hands-on experience in LAN/WAN/MPLS, networking and routing Hands-on experience on security products administration such as Firewall, F5, IPS, and IDS (Juniper/Cisco) Knowledge in VoIP systems (e.g., Cisco, Avaya, NEC) is an advantage Cisco and Fortinet certifications are preferred, e.g. CCNP Knowledge of service management best practice (e.g. ITIL, ISO20000) Knowledge or experience in IT security is an advantage Project management and vendor management experience Willing to work under pressure Able to work independently and good interpersonal skills to interact with team members Ability to handle multiple tasks simultaneously Good command of both written and spoken English & Chinese, including Putonghua Network Engineer – Managed Service
Requirements
Bachelor/Higher Diploma in Computer Science or related discipline At least 3 years relevant experience Professional qualification on networking (e.g. CCNA, CCNP) is preferred Hands-on experience of Routers/Switches, Firewall, Wireless Network, and other networking equipment (e.g. Load Balancer, WAF, NAC) Experience in supporting Cloud networking (AWS, Azure) is an advantage Knowledge of service management best practice (e.g. ITIL, ISO20000) Good problem-solving skills, including root-cause analysis Willing to work under pressure Able to work independently and good interpersonal skills to interact with team members Ability to handle multiple tasks simultaneously Good command of both written and spoken English & Chinese, including Putonghua
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