Responsibilities
Offer top-tier IT support to senior executives, quickly resolving technical issues.
Configure and upkeep workstations, mobile devices, and meeting room tech for flawless executive operations.
Anticipate and fix IT problems to ensure uninterrupted service for users.
Support audio-visual and conferencing systems for high-profile events.
Protect sensitive data with confidentiality and professionalism.
Team up with IT crews and vendors to maintain robust tech solutions.
Educate users on IT tools and security practices.
Apply security updates to devices, adhering to company policies.
Requirements
Degree or diploma in IT or a similar field.
3+ years in IT support, including 1+ year aiding executives.
Skilled in Service Now and other ITSM tools.
Expert in hardware, software, mobile devices, and networks.
Experience with AV and video conferencing setups.
Knowledge of Active Directory, Share Point, and Intune.
Fluent in English, spoken and written.
Proven discretion with confidential info.
Strong troubleshooting and proactive problem-solving.
Excellent people skills for engaging with leadership.
Independent worker with high service standards.
Familiar with ITIL and incident management.
Detail-oriented with solid organizational skills.
If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to
Harry Tsang
at
resume@pinpointasia.com
and put
IT Support Executive, Leading Financial Institute
in the subject header.
Data provided is for recruitment purposes only.
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Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment
We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially Fin Tech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.
Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.
Our vision is
to help companies hire smarter and help job seekers get closer to their career aspirations.
To see all our open jobs please reach out to us at
(EA License #75905)
We are also seeking top-calibre candidates for the following exciting roles:
1) Data Analytics Solutions Lead - Leading Insurance Group
2) Retail Technology Leader
3) Dev Ops Engineer - Leading Investment Bank
3) Equities IT Business Analyst - Leading Investment Bank