Responsibilities: Ensuring exceptional service delivery to enhance satisfaction levels of financial planners, using various initiatives and channels to promote the adoption of the new app and address any issues during the pilot and public launch phases Receiving comprehensive training to gain an in-depth understanding of the new app Collaborating closely with the app Change Management team to guarantee timely, efficient, and effective service and project delivery of pilot engagement activities Assisting in internal briefings and training for pilot users, including logistics coordination with districts Providing both onsite support through Agency Booths and online assistance via various platforms, including Whatsapp and email Managing Agency Booth setup and logistics, such as rosters, in selected pilot district offices Ensuring all feedback, queries, and issues raised by pilot users are logged and followed-up Requirements: Bachelor's degree holder in marketing, communications, information systems, or related fields Outstanding verbal and written communication skills, with some experience in face-to-face presentations Excellent skills in event and marketing planning and organization, with proven experience Strong problem-solving and analytical abilities Proactive, with robust interpersonal skills Positive and enthusiastic demeanor Proven ability to build, maintain, and navigate relationships within the organization using both formal and informal networking skills Ability to work under pressure and meet tight delivery timelines. If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to
Emmy Yui
at
resume@pinpointasia.com
and put
Digital Product Adoption Specialist, Prominent Life Insurance Group
in the subject header. Data provided is for recruitment purposes only.
______________________________________ ___________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is
to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at
(EA License #75905) We are also seeking top-calibre candidates for the following exciting roles: 1) Equities IT Business Analyst - Leading Investment Bank 2) Technical Business Analyst, Leading Financial Institute 3) Dynamics CRM 365 Delivery Project Manager - Leading Financial Group