Technical Analyst (Data Centre / Infrastructure) Client Description Leading shipping line and logistics solutions provider Job Description Technical Analyst (Data Centre) Candidates with less experience will be considered as Assistant Technical Analyst. Responsibilities Provide daily operational support in data centers Perform 1st level of troubleshooting and reliable and quality tape management Monitor all network, system and application closely Involve in development projects including tools automation, data analytic projects, etc. Technical Analyst (Infrastructure) Candidates with less experience will be considered as Assistant Technical Analyst. Responsibilities Participate in enterprise office intelligence solution design, solution and software development Research and evaluate new technologies on different office intelligence solutions Interact directly with users through user-centered design techniques including observational research, interviews, and concept testing to uncover needs, learn about user behavior and explore design concepts. Translate visionary ideas or requirements into thoughtful and compelling design concepts and work with team members to mock up both low and high-fidelity prototypes and implement solutions for different business users globally Participate in server and desktop solution research and development Participate in architectural design and implementation of infrastructure services 2nd tier technical support of infrastructure server platform Technical Analyst (Linux) Candidates with less experience will be considered as Assistant Technical Analyst. Responsibilities You will be a core member of our Platform Solution team in supporting Enterprise Linux Systems on VMware, OpenStack and Hadoop Infrastructures To facilitate, evaluate and implement efficient and scalable system management and automation tools to support our Enterprise Applications on Linux platforms This is an excellent opportunity to participate in our most challenging projects of Enterprise system implementation, supporting and new technologies evaluations On Job Training will be provided where applicable 24-hour on-call service is required Job Requirements Technical Analyst (Data Centre) Requirements Higher Diploma graduate in Computer Science or related disciplines Relevant work experience in IT support or operations is advantageous Good knowledge in Linux, Windows server and Network operation A good team-player with strong analytical and logical thinking skills 7x24 Shift duty is required Good command of spoken and written English, Putonghua is an advantage Technical Analyst (Infrastructure) Requirements Bachelor’s degree in Computer Engineering, Computer Science or IT related disciplines Eager to learn in a fast-paced and dynamic environment Passionate in pursuing IT professionalism At least 2 years of IT infrastructure support and administration in an enterprise environment Proficient in Microsoft Windows Server and desktop operating environment and network (Windows 2016 Server, Active Directory, DNS, Windows 10 Desktop) Knowledge on cloud products like Azure, AWS and O365 Good command of spoken and written English, Putonghua is an advantage Technical Analyst (Linux) Requirements University graduate in Information Technology or related discipline With experiences and exposures to Enterprise LINUX and Virtualization platforms are advantageous Any experience in developing automation scripts such as Python, Perl, Linux Shell, PowerShell scripts are advantageous Any experience in DevOps automation tools such as Ansible, Chef, Puppet or Jenkins are also advantageous Initiative, strong willingness and positive innovation to learn and to implement new technologies including open-source tools, public cloud API integration Good team player, strong communication and collaboration skills are required Proficient spoken and written English and Chinese; Putonghua is a plus
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