Responsibilities: Monitor branches on compliance and operational risk management with emphasis on risk control excellence Assist to manage branch network for efficient and effective daily operation Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness Responsible for performing analysis and liaising with business stakeholders to enhance operation solutions to address retail banking business needs Participate in business process re-engineering or compliance initiatives in accordance with Bank’s direction Requirements: Degree holder in Business Administration or related disciplines with minimum 5 years’ experience in retail banking branch operation management or frontline operations experience Knowledge in retail banking products and related business processes will be an advantage Strong organizational, analytical, time management skills and risk awareness Possess strong interpersonal skills and able to work well with all levels Candidate with less experience will be considered as Deputy Manager, Operations #J-18808-Ljbffr