Key Account Service Lead (Public Sector) - IC Client Description Regional IT services and solutions provider Job Description Responsibilities As an executive responsible for originating executive relationships and pursuing strategic deals in HK Public Sector. Work with HK leadership team in shaping and organizing the required effort to support relationship development and opportunity pursuits. Connect with Client Services Unit (CSU) and capability groups (e.g. Digital, Business Application Services, Communication Engineering, Enterprise Data Management Services, etc.) and other 3rd parties (e.g. hw/sw vendors, VA/AI/chatbot players, etc.) to bring in new ideas and solutions to address client business needs. Promote and build brand in public sector via external market development events. Drive new annual revenue with good profit margin from public sector. Act as a strategic partner to clients and be responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction. Responsible for developing a point of view or thought leadership once a year to strengthen brand position in the marketplace. Leverage consulting skills and expertise in technology to ideate, create, and generate value for clients, leading to strategic opportunities. Manage and align different client stakeholders, who often have different sets of concerns, to lead to concrete sales origination. Together with the delivery leadership, oversee the successful delivery of sold projects and satisfaction of clients. Manage and collaborate with different Line of Businesses to sell and deliver differentiated services to clients. Job Requirements Degree in Electrical/Electronic Engineering/Computer Science or a related discipline. MBA preferable. 15 years or more in IT or ICT Consulting industry with 8 years or more experience with public sector focus. Strong ability to architect value for clients. Good sales acumen. Good communication skills. Understanding and ability to apply social styles technique to manage stakeholders. Passionate about new technologies. Initiative, customer-focused, independent, and able to work under pressure.
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