Job Responsibilities Supervise the handling of complaint cases and compliance inspections. Carry out investigations and gather evidence for alleged disciplinary offences. Assist in preparing proceeding documents for disciplinary and appeal hearings. Develop and implement Property Asset Management strategy. Lead a team of building management staff. Establish tenant relations and handle emergencies. Qualifications Good business acumen and strong interpersonal skills. Experience in property management, customer service, or hospitality industries. Passion for career development in customer service. Ability to coordinate with internal stakeholders. Work Environment Dynamic and people-oriented working environment. #J-18808-Ljbffr