Published on www.allthetopbananas.com 07 Mar 2025
Peoplebank Central & Western District, Hong Kong SAR
Job Title:
VoIP Engineer Responsibilities:
3 to 5 years’ experience managing hybrid collaboration services. Understanding of telephony, modern collaboration platforms, and life cycle management. Experience installing, configuring, and automating collaboration services. Experience designing and implementing configuration management solutions across various operating systems and SaaS environments. Good oral and written communication skills demonstrating the ability to share and impart knowledge. Ability to quickly adapt to new methods and work under tight deadlines. Investigative, analytical, and problem-solving skills. Ability to set goals and handle multiple tasks, clients, and projects simultaneously; ability to appropriately balance priorities, deadlines, and deliverables. Ability to work well within a team environment and participate in department/team projects. Ability to translate business needs and problems into viable/accepted solutions. Advanced skills in customer relationship management and change management. Ability to manage multiple projects and set applicable goals. Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines. Preferred Qualifications:
Experience in managing hybrid collaboration services. Insurance industry knowledge. Financial industry knowledge. Technical Requirements:
Advanced experience working with Teams, Zoom, Webex, and other modern collaboration services. Knowledge of Teams Calling, Cisco Call Manager, Unity, Webex Calling, Webex Contact Center, and Voice Gateways. Advanced experience supporting iPhone and iPad. Knowledge of general PC/Mac troubleshooting. Advanced knowledge of administering Airwatch UEM. Advanced expertise planning and physically installing equipment, including coordinating with internal and third-party datacenter teams. Advanced knowledge of trends in Collaboration services and Unified Communications. Preferred Technical Qualifications:
3+ years automating administration-related actions related to collaboration services. Advanced knowledge of supporting services such as server OS and Network Services. Seniority Level:
Mid-Senior level Employment Type:
Contract Job Function:
Information Technology Industries:
Insurance and Financial Services
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VoIP Engineer Responsibilities:
3 to 5 years’ experience managing hybrid collaboration services. Understanding of telephony, modern collaboration platforms, and life cycle management. Experience installing, configuring, and automating collaboration services. Experience designing and implementing configuration management solutions across various operating systems and SaaS environments. Good oral and written communication skills demonstrating the ability to share and impart knowledge. Ability to quickly adapt to new methods and work under tight deadlines. Investigative, analytical, and problem-solving skills. Ability to set goals and handle multiple tasks, clients, and projects simultaneously; ability to appropriately balance priorities, deadlines, and deliverables. Ability to work well within a team environment and participate in department/team projects. Ability to translate business needs and problems into viable/accepted solutions. Advanced skills in customer relationship management and change management. Ability to manage multiple projects and set applicable goals. Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines. Preferred Qualifications:
Experience in managing hybrid collaboration services. Insurance industry knowledge. Financial industry knowledge. Technical Requirements:
Advanced experience working with Teams, Zoom, Webex, and other modern collaboration services. Knowledge of Teams Calling, Cisco Call Manager, Unity, Webex Calling, Webex Contact Center, and Voice Gateways. Advanced experience supporting iPhone and iPad. Knowledge of general PC/Mac troubleshooting. Advanced knowledge of administering Airwatch UEM. Advanced expertise planning and physically installing equipment, including coordinating with internal and third-party datacenter teams. Advanced knowledge of trends in Collaboration services and Unified Communications. Preferred Technical Qualifications:
3+ years automating administration-related actions related to collaboration services. Advanced knowledge of supporting services such as server OS and Network Services. Seniority Level:
Mid-Senior level Employment Type:
Contract Job Function:
Information Technology Industries:
Insurance and Financial Services
#J-18808-Ljbffr
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