Leads the day-to-day operational support for server, storage or network infrastructures. Builds, patches, tests (check for compatibility issues, conducts QA) and deploys complex systems and platforms meeting clients’ needs and specifications. Leads in planning and implementing changes to infrastructure with the goal of enhancing performance. Performs complex storage and server data backup, data migration and disaster recovery operations. Performs complex software and operating system upgrades and track system licensing. Configures security settings or access permissions for groups and individuals. Manage technical support (help desk) to users by troubleshooting problems related to network or platform performance. Provide VIP support for the senior executive. Documents complex procedures and troubleshooting procedures related to systems/networks software and hardware. Leads the configuration and maintenance of office and/or production software, adjunct support and/or utility software, i.e. Virus malware protection, office application suites and/or application software. Works with Business Applications, vendors, consultants, contractors, and IT personnel from other City Bureaus, Divisions, and Departments. Provides technical guidance and assistance to IT administrators of other RSO (remote sales office). Requirements: Higher Diploma/ Degree or above in computing or a related discipline At least 8 years of relevant experience in Windows system and O365 administration Hands-on experience in VMWare & Nutanix, O365, Cisco, Fortinet, Azure, AWS and Veeam backup. Experience with Teams and Zoom video conferencing and podcasting Proactive, self-motivated and able to work independently Excellent communication and teamwork skills Good command of both written and spoken English and Cantonese Immediate availability is highly preferred Lower experience will be considered Senior System Engineer We offer attractive remuneration package, 5-day work week and long-term career development opportunities to the right candidate. Please send your full resume with current and expected salary by clicking "Apply". We are an equal opportunity employer. The information provided by you will be treated in strict confidence and used for recruitment purpose only. All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter. Seniority level
Associate Employment type
Full-time Job function
Information Technology Computers and Electronics Manufacturing
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