Client Description Job Description Senior PMO Specialist
Responsibilities
Able to build and control the PMO organisation (resources, work plan, ownership, etc.) Reporting to executive level internal and external (customer) stakeholders Governance: Organize various governance meetings with stakeholders and keep track of action items Compliance: Ensure the program team is performing and delivering in compliance with the contract terms & conditions with customer Financial: Maintain financial budget, forecast & actual cash flow financial status update Change: Maintain change control & management process and keep track of all change requests Transition: Maintain transition management process and keep track Communication: Communication management for the program Human Resource: Maintain the resource repository, liaise with HR recruiting team to fulfill program resource demand as per HR capacity and forecasting. Training and manage the resource induction KPI: Keep track of Program KPIs Process: Define and evolve various organization processes and maintain it Contracts: Custodian of the contracts and SoWs and supporting program, procurement and legal teams regarding vendor engagement and management Quality Assurance: Ensure Quality Assurance of all the deliverables Repository: Provide a central repository for all projects under the engagement and project information Maintain and keep track of the repository of all deliverables and follow up with the stakeholders as per statement of work Additional Responsibilities
The PMO encompasses Program and Project Management Offices. The PMO Coordinator role oversees the administration needs of projects and programs to support overall governance and effective performance management. Supporting a common set of best practices, principles and templates for managing programs as well as tracking and reporting on Program health. Contribute to the achievement of business plan objectives and the efficiency and effectiveness of the organization by: Assisting the Head of PMO and Head of Delivery in providing support and administrative duties for the PMO office Coordinating PMO processes, systems/tools and ensuring governance is adhered to and that reporting is actioned by Program/Project Directors/Managers Coordinating PMO activities including coordination of the PMO SharePoint site, Program Management tools, mailbox, calendar and assisting with development/delivery of Program learning and development workshops Supporting the Program team in driving the organization towards: i. interpreting the strategy into targeted initiatives ii. translating the initiatives into achievable programs and/or projects iii. scheduling the portfolio of projects (through an overall program plan) iv. coordinating information and program/project reporting v. understanding the impact of overall programs across organization business and operating models vi. supporting maintenance of Program tools and methodologies. Assist the Head of PMO and the Head of Delivery by coordinating Governance activities and initiatives to improve capability, including developing training material, communications and the analysis of information Organize (and schedule) Program meetings with Boards, Steering Groups, Program/Project Directors/Managers and other Program stakeholders. Support preparation of materials for meetings and ensure distribution in a timely manner Assist the Head of PMO in compiling Program status reports Maintain accuracy of Program plan Regularly update program risks, assumptions, issues and dependencies (RAID) logs Support Head of PMO with Program/Project Health Checks Maintain PMO documentation and knowledge management across all PMO systems, processes and platforms (including SharePoint and Program Management tool) and champion best practice Job Requirements
Degree in Business IT, Computing Science, Engineering or equivalent 5+ years of experience in Project Management, PMO in the IT industry Experience in managing the PMO for System Integrator (Accenture, IBM, AMDOCS, etc.) Experienced in full SDLC of software projects delivery Strong Communication skills and report writing skills Strong interpersonal / soft skills Experienced in creating and maintaining complex project plans Strong scope management skills and experience managing partners
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