Add expected salary to your profile for insights GoGoChart is a highly reputable digital marketing provider, endorsed by HKSTP and HK Cyberport. As the leading mobile and app marketing expert in Hong Kong, we have served over 2,000 clients and apps worldwide. Our ambition goes beyond being number one in Hong Kong — we aim to strengthen our team and expand our reach to become a global leader. If you have a background and experience in digital marketing, are looking for a platform to showcase your capabilities, and are eager to grow, GoGoChart is the perfect choice for you. What's On Offer: Annual salary reviews Year-end performance bonus 5-day workweek with bank holidays Special leave options (e.g., Birthday Leave, Anniversary Leave, Volunteer Leave) Full coverage medical insurance Team building activities A friendly work environment with a respectful atmosphere Job Duties: A. Client Relationship Management Serve as the primary point of contact for clients, ensuring clear communication and understanding of their marketing needs and objectives. Build and maintain strong, long-lasting client relationships by providing strategic guidance, regular updates, and performance reports. B. Campaign Management Oversee the development and execution of digital marketing campaigns (SEO, PPC, Social Media, Content Marketing, Email Marketing) aligned with client goals. Monitor, analyze, and optimize campaign performance to meet KPIs, improve ROI, and achieve client satisfaction. C. Strategic Planning and Consultation Collaborate with clients to understand their business goals and develop tailored digital marketing strategies. Provide proactive suggestions and solutions, keeping clients informed about the latest industry trends and best practices. D. Cross-Functional Collaboration Work closely with internal teams (Creative, Content, SEO, Paid Media) to ensure timely delivery of high-quality work. Facilitate smooth communication between teams, ensuring client expectations are clearly understood and met. E. Budget and Financial Management Manage client budgets, ensuring efficient use of resources to maximize campaign performance. Prepare and present budget forecasts, performance analyses, and detailed financial reports to clients. F. Performance Reporting and Analysis Regularly track and report on campaign performance using metrics and analytics tools to identify areas for improvement. Provide clients with detailed performance reports, outlining campaign progress, key insights, and recommendations for optimization. G. Client Retention and Growth Ensure client satisfaction by consistently delivering results, addressing concerns, and identifying opportunities for additional services. Drive client retention through regular check-ins and fostering long-term partnerships. H. Problem-Solving and Issue Resolution Identify and resolve any issues that may arise during campaign execution, ensuring minimal disruption to client objectives. Address client concerns promptly, proposing and implementing solutions to meet their expectations. Requirements: Bachelor's Degree in Marketing, Advertising, Public Relations, Communications, or related disciplines. Experience in account servicing within the digital, advertising, or media agency industry is essential. Strong business sense, excellent communication skills, and a highly cooperative nature. Proficiency in both written and spoken Cantonese and English. Ability to work under pressure is a must. How do your skills match this job?
Your application will include the following questions: How many years' experience do you have as an account manager? Which of the following statements best describes your right to work in Hong Kong? How many years' experience do you have with forecasting for businesses? What's your expected monthly basic salary? How many years' experience do you have in digital marketing? Do you have experience in a role which requires relationship management experience? Do you have experience with Search Engine Optimisation (SEO)? How many years' experience do you have in a consulting role?
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